Privacy Policy

Welcome to Expert Tree Service. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about our services or requesting quotes. This includes:

• Personal Information: Names, phone numbers, email addresses, job descriptions, and any photos you upload via our contact forms.
• Usage Data: We use Vercel Analytics to collect anonymous data about how visitors interact with our website to improve our performance and user experience.

2. How We Use Your Information

We use personal information collected via our website for the following business purposes:

• To connect you with contractors: The primary purpose of collecting your information is to forward your service request to local, independent tree service professionals who can fulfill your request.
• To communicate with you: To respond to your inquiries, provide quotes, and offer customer support.
• To improve our website: Analyzing usage data to optimize our website layout and functionality.

3. How We Share Your Information

We do not sell your data to data brokers. We only share your information in the following situations:

• With Local Service Providers: We share your contact details and job description securely with local contractors so they can contact you to provide an estimate and perform the requested tree services.
• With Third-Party Service Providers: We use Web3Forms to securely route your form submissions to our email systems. We use Vercel for website hosting and analytics.

4. Cookies and Local Storage

We use strictly necessary local storage to remember your preferences (such as whether you have dismissed our Cookie Consent banner) so we do not prompt you repeatedly. We do not use third-party tracking cookies for targeted advertising.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

6. Contact Us

If you have questions or comments about this notice, you may email us at service@experttree.example.com.